Shipping Policy
Australian Orders
Please allow 1-3 days for orders to be processed and packaged. We will endeavour to send out your package to you as soon as possible but please be patient with us during busy periods. The majority of packages sent via standard shipping should arrive within 7 working days in metro areas from date of shipping confirmation. Please allow for discrepancies to this timeline if you live regionally or during peak shopping periods.
All art prints are made to order and will take longer to ship ( 7-10 working days), as they need to be printed. This will be communicated to you via the individual product pages as well. Custom art prints will take up to 4 weeks to ship as they are created and printed specifically for the customer.
All original art and art prints include FREE SHIPPING in Australia.
For all soft goods purchases in Australia, $9 standard flat rate shipping and $12 express flat rate shipping applies.
International Orders
All international orders are shipped at a flat rate of $40.
Tracking Your Order
You will receive a tracking number via email once your parcel has shipped. You can use this to keep up to date with the delivery status of your parcel.
Packing Your Order
At The Tartan Space we endeavour to continue to educate ourselves and research more environmentally friendly ways to go about certain processes. All soft goods come wrapped in eco-friendly, custom designed tissue paper. Our soft goods mailers are 100% home compostable and can be re-used by taking care to cut along the dotted line when opening your package and then re-sealing the mailer with the second sticky seal provided at a later date. So great! For more info on composting your mailers visit our friends at Hero Packaging.
All art prints are shipped from our fine art printer on the Gold Coast. These are packaged with the utmost care as the paper and print are very delicate. Due to this, some plastic is used in order to protect the prints from damage during the shipping process.